Figura professionale: Call center
Nome Cognome | : Y. Y. | Età | : 32 |
---|---|---|---|
Cellulare/Telefono | : Riservato! | : Riservato! | |
CV Allegato | : Riservato! | Categoria CV | : Commessi / Call Center / Reception |
Sede preferita | : Customer services / Call Center |
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Sommario
Esperienze
Alladin Shop, Turkey 2016-2017
Clothes Seller
• Selling clothes to customers
• Transporting the material to every shop of the chain
• Transforming the clothes (zips, buttons etc)
• Orders execution
Orange Cameroon, Douala, 2016
Store Assistant, Internship
• Identified customers’ needs
• Promoted products by highlighting their strong points
• Introduced new technology and products to customers
Ecobank Cameroon, Douala, 2015
Store Assistant, Internship
• Identified customers’ needs
• Promoted products by highlighting their strong points
• Introduced new products to customers
• Handled external promotion
• Handled and retrieved customers’ folders
Hilton Hotel, Yaounde 2015
Server and Barman at the Bar of the hotel
• Cleaning Rooms
Cyber cafe 3T, Douala, 2013-2016
Computer Maintenance
• Fixed software issues of computers
• Responsible for formatting and installing updates and programs
• Replaced faulty hardware components
• Handled transactions with customers when boss was absent
DataOne Call Center , Thessaloniki , 2017
• Obtains client information by answering telephone calls , interviewing clients(French)
• Informs clients by explaining procedures; answering questions; providing information
• Establishes policies by entering client information; confirming pricing
• Maintains and improves quality results by adhering to standards and guidelines
Skitsurf Center & Restaurant , Paros , 2018
Waiter
• Memorize the menu for on-demand recitation
• Take customer orders and relay them to the kitchen staff
• Obtain amenities for patrons with specific needs, such as highchairs for parents
• Facilitate the filling of drink orders between customers and the bar
SKILLS
Languages: French: Native, English: Fluent, German: Basic, Greek: Basic
Computer skills: Microsoft Word, Powerpoint, Publisher, Excel
VOLUNTEER WORK
Moria Camp: Helped with maintaining the camp/ Intervolve: Distribution of meals to people
OTHER INFORMATION
• Interests: Music, Dancing, Swimming, Reading, Sports, Spending time with friends and famil
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