Figura professionale: Call center

Nome Cognome: Y. Y.Età: 31
Cellulare/Telefono: Riservato!E-mail: Riservato!
CV Allegato: Riservato!Categoria CV: Commessi / Call Center / Reception
Sede preferita: Customer services / Call Center

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Sommario

Call center

Esperienze

Alladin Shop, Turkey 2016-2017

Clothes Seller

•      Selling clothes to customers

•      Transporting the material to every shop of the chain

•      Transforming the clothes (zips, buttons etc)

•      Orders execution

 Orange Cameroon, Douala, 2016

Store Assistant, Internship

•   Identified customers’ needs

•   Promoted products by highlighting their strong points

•   Introduced new technology and products to customers

Ecobank Cameroon, Douala, 2015

Store Assistant, Internship

•   Identified customers’ needs

•   Promoted products by highlighting their strong points

•   Introduced new products to customers

•   Handled external promotion

•   Handled and retrieved customers’ folders

Hilton Hotel, Yaounde 2015

Server and Barman at the Bar of the hotel

•  Cleaning Rooms 

Cyber cafe 3T, Douala, 2013-2016

Computer Maintenance

•   Fixed software issues of computers

•   Responsible for formatting and installing updates and programs

•   Replaced faulty hardware components

•    Handled transactions with customers when boss was absent

DataOne Call Center , Thessaloniki , 2017

•   Obtains client information by answering telephone calls , interviewing clients(French)

•   Informs clients by explaining procedures; answering questions; providing information

•   Establishes policies by entering client information; confirming pricing

•   Maintains and improves quality results by adhering to standards and guidelines

Skitsurf Center & Restaurant ,  Paros , 2018

Waiter

•   Memorize the menu for on-demand recitation

•   Take customer orders and relay them to the kitchen staff

•   Obtain amenities for patrons with specific needs, such as highchairs for parents

•    Facilitate the filling of drink orders between customers and the bar

SKILLS

Languages: French: Native, English: Fluent, German: Basic, Greek: Basic

Computer skills: Microsoft Word, Powerpoint, Publisher, Excel

VOLUNTEER WORK

Moria Camp: Helped with maintaining the camp/ Intervolve: Distribution of meals to people

OTHER INFORMATION

•     Interests: Music, Dancing, Swimming, Reading, Sports, Spending time with friends and famil

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