11/2014-07/2016 Easy Room UK – London, UK
Letting Agent
On-line advertising properties and rooms to let,
Advising clients about the letting process
Setting up viewings and showing potential tenants around the
properties
Selecting responsible, reliable tenants

11/2013-10/2014 East London Event Co- London, UK
Operation Assistant
Support executive staff with scheduling travel arrangements and
document coordinator
Prepare invoices business responses and marketing material
Update employee handbooks training manuals and policy
documents

10/2009 – 10/2013 Self-employed- Verona, Italy
Manager/Event Planner
Develop and manage a consumer relevant, content marketing
program in alignment with company vision / mission /
objectives working with content contributors and content
distribution partners with deployment across all social
(primary), web, and email channels.
Planned and coordinated musical events for private parties and
weeding receptions.
Communicated with customers, employees and other
individuals to answer question and explain information.

05/2012 – 09/2012 Barceló Floriana Village, Simeri Crichi, Italy
Sound Engineer
Planner and executed special theatrical events and shows to
entertain clients at Barceló Floriana Village

12/2009 – 04/2012 Osteria La Cooperativa 1945, Arbizzano, Verona, Italy
Bar Manager and kitchen supervisor
Managed guest checks, collected cash and processed credit
cards.
Assisted with liquor and food inventory.
Helped with food preparations of typical local dishes.
Responsible for all kitchen operations such as banquets events,
buffet line.
Directed the operation and organization of kitchens and all
food-related activities, including the presentation and serving of
food.

10/2009 – 10/2011 Coimbra Disco Club, Sona, Verona, Italy
General Manager
Organized events for special events such as weddings and
private parties with a Brazilian theme.
Promote the company using social media platforms: Facebook,
Twitter and YouTube.
Work in conjunction with photographer / videographer on the
development of strategically grounded and digital photographs /
videos that are both relevant, sharable, and engaging
Mentored, coached and trained several team members.
Inspected and tested audio machinery to diagnose malfunctions.
Assembled wiring, electrical and electronic components for
audio and lighting.
Managed and update equipment records.
Troubleshot manufacturing and inspection test equipment on
electronic parts of building facilities.

09/2008 – 07/2009 West Motors, Ghiroda, Calea Lugojului, Romania
Internship
Developed, implemented and monitored programs to maximize
customer satisfaction and manage on-site customer service
representatives.
Effectively communicated with team members to maintain
clearly defined expectations.
Collected, monitored and evaluated customer requirements to
achieve desire delivery time and order fill rates. Resolved
customer questions, issues and complaints.
Managed quality communication, customer support and product
representation for each client.
Interacted with customers and retail buyers to follow-up on
shipping statuses and expedited orders. Promptly responded to
general inquiries from members, staff, and clients via mail, email
and fax. Served as the company's bilingual
Romanian/Italian customer service representative.

02/2006 – 09/2008 La Ruota Caffe ,Verona, Italy
Bartender and Kitchen Manager
Made and served drinks to guests and cocktail servers following
established guidelines, procedures and policies.
Regularly inquires about member or guest satisfaction,
anticipated additional needs and fulfilled further requests.
Planned and prepared food for parties, holiday meals,
luncheons, special functions, and other social events.

01/2005 -12/2005 Mion Design, Negrar, Verona, Italy
Kitchen Installer
Set up and performed hand and automatic assembly operations
on components, sub-.assemblies and assemblies for kitchens
installments.
Assessed work for errors or compliance issues and made
corrections and modification when necessary.
Reviewed and verified all work was in compliance with sales
orders and customers requirements.
Determinate materials, tools and equipment needed for product
orders.

07/2004 – 1/2005 Momi S.r.l., Negrar, Verona, Italy
Business Offices Mover and Installer
Managed work crews during residential and commercial
relocation.
Ordered materials and contacted sub-contractors when needed.
Evaluated operational records and made scheduling adjustments
to maximize efficiency.
Briefed new team members on procedures and project goals.
Managed the removal and installment of furniture into new
business.

Languages and Qualifications
English: IELTS Cambridge, Level C2
Romanian: Oral and listening C1, Writing B2
Spanish: Level A1
Italian: Native Speaker
ECDL: Certification in MS Excel, MS Word, MS PowerPoint
Microsoft Visio and Bizagi: Good
SPSS Microsoft: Good

Personal competences
Excellent problem solving skills and analytical skills.
Patience, resposibility and dependability. Excellent team player
Good ability to adapt to multi-cultural environments obtained through work
experience and study abroad

Projects
• Process improvement and Change for the inbound process of the warehouse of
BOL.com, Netherlands
• VP Purchasing, Fresh connection supply chain simulation game
• Behavioral Operation Management, Laboratory research
• Logistics and operations: Operations improving project for one restaurant of
the University of Groningen, Netherlands.
• BiCycletto is an Italian manufacturer of exclusive bikes. Currently, BiCycletto
sells its bikes in Italy alone. BiCycletto management has noticed that there has been
an increasing number of Dutch customers, who travel all the way to Italy to take a
customized bike home. To better serve those customers and tap into the large Dutch
bicycle market, BiCycletto management has decided to expand its business to the
Netherlands. I developed a consulting project plan on how the company should
expand its supply chain.
• Master thesis research: Medical device software development: 

Education

5/9/2016 – 4/7/2017
• Master MSc Supply Chain Management, University of Groningen,
Groningen, Netherlands.

11/2013
• Laurea triennale in Economia e Management delle imprese di servizi,
University of Verona, Italia.

9/2008- 7/2009
• Erasmus-West University of Timisoara – Timisoara, Romania, Faculty of
Economy

2003
• English as a second language: English – Mercer University – Atlanta, GA