April 2014 – today
Occupation or position held Office Manager/Personal Assistant
Main activities and responsibilities As Elmo Motion Control Office Manager these are my main responsibilities: providing administrative and
organizational support to the Country Manager, acting as first point of contact in his absence; managing
day-to-day operations to ensure a professional, functional and efficient work environment for the office
team; liaising as key contact with clients and suppliers; managing contacts and CRM activities (using
Salesforce); scheduling conference calls and meetings; managing travel arrangements (hotel, flights,..);
checking and submitting expense reports; preparing documents and reports; taking minutes during
meetings; handling financial activities and accounting, keeping full contact with Israeli headquarters;
assisting with payroll administration; supporting the Israeli Marketing Department in preparing
exhibitions, trade shows and events in Italy; translating documents for marketing campaigns/press
releases; overseeing general secretarial duties: answering and fielding phone calls, receiving post and
packages, office supplies purchasing.
Name and address of employer ELMO MOTION CONTROL – Lomazzo (Italy)
Type of business or sector Industrial Automation

Dates February 2008 – April 2014
Occupation or position held Office Manager/Personal Assistant
Main activities and responsibilities As L.E.K. Office Manager/Personal Assistant these were my main duties: managing and maintaining the
Senior Executives calendars; assisting with travel organisation (flights, accommodations, itineraries);
arranging meetings and conference calls; taking minutes during meetings; producing documents,
presentations and reports; greeting visitors at all levels of seniority; arranging and planning business
events; handling recruiting and human resources processes; filing expense reports; handling financial
activities and accounting in liaison with the Finance Department in London; liaising with clients, suppliers
and company staff; preparing and distributing case-related material; dealing with IT issues in
collaboration with the helpdesk administrators in UK; overseeing general administrative tasks: screening
telephone calls, enquiries and requests; office supplies purchasing.
Name and address of employer L.E.K. CONSULTING – Milano (Italy)
Type of business or sector Strategy Consulting firm

Dates March 2004 – January 2008
Occupation or position held Receptionist/Office Assistant
Main activities and responsibilities Prioritise all incoming and outgoing correspondence; answering and fielding telephone calls; typing and
filing documents; greeting visitors at all levels of seniority; general secretarial and administrative
assistance to the staff; arranging meetings and conference calls.
Name and address of employer A.P.M. SERVICES – Milano (Italy)
Type of business or sector Administrative Agency

Dates January 2004 – March 2004
Occupation or position held Internship – conclusion of the Master “Personnel organization and administration” (see Education and
training section)
Main activities and responsibilities In support of the Head of Human Resources I was responsible for: assisting with the on-boarding process
for new staff by preparing job offer letters and contracts, conducting pre-employment checks and
ensuring that all required personnel documents are collected and processed; data management on the
Payroll database; ensuring accurate holiday, sickness and absence records are maintained.
Name and address of employer ISTITUTO SACRA FAMIGLIA – Cesano Boscone (MI), Italy
Type of business or sector Institution for elderly people

Dates May 2003 – August 2003
Occupation or position held Internship
Main activities and responsibilities During my internship in Galgano & Associati I assisted the HR Manager, scheduling candidate
interview appointments and ensuring all candidate applications, selection and testing feedback were
correctly logged; I supported a Senior Consultant in evaluating questionnaires related to Chora Project,
a study on employee job satisfaction.
Name and address of employer GALGANO & ASSOCIATI – Milano (Italy)
Type of business or sector Strategy Consulting firm

Education and training

Dates From 15/09/2003 to 23/01/2004
Title of qualification awarded Master of “Personnel organization and administration”
Principal subjects/occupational skills
covered
HR administration: starter/leaver administration; updating holidays, sickness, maternity and absence
records; data management on the Payroll database.
Name and type of organisation
providing education and training
Istituto Orga per le Risorse Umane – Milano (Italy)

Dates From October 1997 to April 2003
Title of qualification awarded University Degree in Political Science
Principal subjects/occupational skills covered
Private law, Public law, Sociology, Economics, Statistics.
Name and type of organisation
providing education and training
Università degli Studi – Milano (Italy)

Dates From September 1989 to September 1994
Title of qualification awarded High school diploma with specialization in teaching
Principal subjects/occupational skills
covered
Pedagogy, Psychology, Contemporary Literature, Philosophy.
Name and type of organisation
providing education and training
Istituto Teresa Ciceri – Como (Italy)

Personal skills and competences
Mother tongue Italian
Page 3/4 – Curriculum vitae of
Other languages
Self-assessment Understanding Speaking Writing
Listening Reading Spoken interaction Spoken production
English Proficient user Proficient user Proficient user Fluent Fluent
French Élémentaire Élémentaire Élémentaire Élémentaire Élémentaire

Computer skills and competences MS Office Applications (Word, Excel, PowerPoint, Outlook); Salesforce; Lotus Notes.
Other skills and competences I was assistant teacher for a disabled girl from 1995 to 1998 for the Municipality of Capiago Intimiano –
Como (Italy).
Driving licence Italy – driving licence Type B