WORK EXPERIENCE
Sales employee
Locauto SPA at International Airport "Leonardo Da Vinci", Rome.
Jan 2018 -Jul 2019
Sector: Car Rental

– Rental agreements and sales
– Customer service
– Payments and refunds
– Reservation management
– Back office

Other work experiences
Rome 2010 – 2017 : during my free time
Shop Assistant Apiesse Group "Profumerie Limoni"
Minivolley trainer , Waitress, Leafleting, animator for children,
babysitter

PREVIOUS EDUCATION
Master's Degree
International Human Resources Management
Rome Business School – International School
(Oct 2019 – Jun 2020)
Study of Organizational Behaviour, HR Management, Recruiting,
Diversity and Compensation and Rewards (english language).
Periodical evaluations through tests and assignment
Capstone project: Jaguar Land Rover Human Resource Plan.

Università degli Studi Internazionali di Roma
UNINT
Bachelor'S Degree in languages for interpreting and traslation
– Language and Translation: Spanish, Russian, English
– Cultures and societies : Spanish, Russian, English
– Sociolinguistic, General Linguistic , Interlinguistic
– Fundamentals of Economics and Law
– Italian language

High School Diploma
Liceo Classico Internazionale Spagnolo "Virgilio"
Study of history, geography, literacy in spanish
Additional languages: english, french , italian
Cultural exchange: Rome/Madrid (2011) IES Beatriz Galindo

PERSONAL BACKGROUND
I am a dynamic, extroverted and creative person. I
like to work with people and I love cultural challenges
for this reason I would like to grow up within
international environment. My biggest values are
respect and humility.

COMPETENCIES & SKILLS
Professional knowledge of English and Spanish.
Basic knowledge of Russian and French.
Human Resources Management
Cultural diversity management
Problem solving , decision making, team-work
interpersonal relationships, stress management
sales and customer experience