Figura professionale: Lead Engineer – Project & OLO Manager
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Sommario
**** ****
Curriculum Vitae
Personal Information
Name / Surname
**** ****
Address
Via Piave 12
20811 Cesano Maderno
Monza e Brianza
Italia
Mobile Phone Numbers
+39 **** +39 3478815350
EMail
****.****@GMAIL.COM
Citizenship
Italian
Date of birth
16/10/1981
Sex
Male
Professional Experience
Date
1/05/2010 now
Job or position held
Project Manager
Main activities
Project Manager for lawful interception process on voice and data services.
Design test and development of the software used to manage public authority requests and the activities related to their implementation.
Design development and implementation in partnership with VERINT of the hardware platform. System is based on ETSI and IP standard and uses VPN on Cisco Asa for the data dispatch to the public authority.
Associated Project Manager for COLT network expansion program in Genoa and Bologna.
Project Manager for IP Voice service in Italy. Different Multisite Customers directly connected with IP network and managed Avaya Pabx.
Associated Project Manager for Number Hosting Platform.
Employer
Colt Technology Services Viale E.Jenner56 Milano www.colt.net
Line of business / area
Security Office Service Repair Center
Date
1/05/2010 now
Job or position held
Olo Manager Lead Engineer
Main activities
Olo Manager: management of relationship between Colt and other providers; Point of contact for Escalation.
Lead Engineer: maintenance of national and international network.
Troubleshooting on datatransmission (SDH PDH ATM Frame Relay and IP technologies) and voice faults (TDM and VOIP technologies).
Good command of hardware Nortel Sonus Lucent Nokia Cisco Huawei Marconi Siemens Actelis Juniper and software used for their management.
Employer
Colt Technology Services Viale E.Jenner56 Milano www.colt.net
Line of business / area
Service Repair Center
Date
15/03/2006 30/05/2010
Job or position held
Customer Diagnostic Voice Engineer
Main activities
Resolution of customers faults and enquiries on Italian and international voice network.
Management and maintenance of central (Nortel DMS VoIP network Cisco Intelligent network Siemens and Alcatel Lucent) and local hardware (Various type of PABX Siemens IAD Dialer e Cisco Router).
Troubleshooting on faults related to direct and indirect customers on ISDN (PRIBRI and POTS) and Voice over IP Technologies.
Employer
Colt Telecom Spa Viale E.Jenner56 Milano
Line of business / area
Operations Service Assurance
Date
15/03/2004 14/03/2006
Job or position held
Fault Help Desk Engineer
Main activities
Front end for retail and wholesale customers; First diagnosis and resolution;
Experience on voice and data problems (PDHSDH and xDSL network).
Specialized in voice part in particular in international routing;
Manager for Service Assurance Report in particular for suppliers reporting (Telecom Italia and other providers).
Employer
Colt Telecom Spa Viale E.Jenner56 Milano
Line of business / area
Operations Service Assurance
Date
01/09/2003 01/02/2004
Job or position held
PreSales
Main activities
Design and implementation of new systems (LAN or WLAN) or evolution of existing structures.
Employer
U.S. Robotics Italia www.usremea.com
Line of business / area
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