• Specialization Training
• • “Doping Control Officer” by International Doping Control Test & Management, Stockholm, Sweden.
• • “Dangerous Goods” course by IATA, Rome.
• • “Team management” by Price Waterhouse Coopers, Milan.
• •”Leadership management” by Price Waterhouse Coopers, Milan.
• • “Communication skills” by Sphera Srl, Rome.
• • Training “Strategies For Sale” by Price Waterhouse Coopers, Milan.
• • “E-Learning” by Amadeus in Sophia Antipolis, France.
• • “TTC” (Training Techniques Course) by Amadeus in Sophia Antipolis, France.
• • “TTT” (Training The Trainer) by Amadeus in Sophia Antipolis, France.

Education
1984 Tour Operator Certificate at Bertarelli Institute, Milan.
Foreign languages

• English – good knowledge spoken and written (B2 level)
• French – good knowledge spoken and written (B1 level)
Specialization Training
• “Doping Control Officer” by International Doping Control Test & Management, Stockholm, Sweden.
• “Dangerous Goods” course by IATA, Rome.
• “Team management” by Price Waterhouse Coopers, Milan.
•”Leadership management” by Price Waterhouse Coopers, Milan.
• “Communication skills” by Sphera Srl, Rome.
• Training “Strategies For Sale” by Price Waterhouse Coopers, Milan.
• “E-Learning” by Amadeus in Sophia Antipolis, France.
• “TTC” (Training Techniques Course) by Amadeus in Sophia Antipolis, France.
• “TTT” (Training The Trainer) by Amadeus in Sophia Antipolis, France.
Hobbies
• Competitive swimming – Masters FIN & FINA
• Swimming coach.
• Coordinator of the team of lifeguard assistants (swimming pool).
• PADI international diving – Assistant Instructor

Since 2017 : INTERNATIONAL DOPING TEST & MANAGEMENT, Stockholm, Sweden.

IDTM is the Partner of choice for international sports organizations in their ambition to supply and establish reliable drug-testing programs through education, training and professionally managed drug and alcohol testing programs.

Job Position: Doping Control Officer Manager.

2016 – 2017: VOLICUBA, Como. On-line travel agency. www.volicuba.org       

Job position: Specialized travel agent for the destination Cuba.

2015 – 2016: DARSENA TRAVEL, Palermo. On-line and off-line travel agency.

Job position: Account manager, Lombardy.

2011 – 2013:BLUE PANORAMA AIRLINES, Milan. Italian airline that operates short and long range, both as a member of IATA for scheduled routes, both on charter routes.

Job position: Account manager, Lombardy.

Collaboration with sales department reporting directly to sales vice president.
Responsible for the development and commercial contract addressed in tours operators, travel agents and corporate travels, contributing to business achievement, objectives set and agreed by  company Chairman .

2009 – 2011: TRAVELPORT ITALIA, Milan. IT solution partner travel market (GDS).

Job position: Senior customer relationship care and training specialist.

2006 – 2009: TRAINING SOLUTIONS, Milan. Training company for travel market and air transport. IATA certified for airlines and partner of Amadeus Italia.

Job position: Marketing &Training manager.

Main responsibilities:

• customer service team coordinator;
• planning and implementation of the training program;
• customer relations and business development activities and pre-sales, post-sales support.

1999 – 2005: AMADEUS IT GROUP, Milan. Leader IT solutions partner travel market (GDS).
Job position: Training specialist.

1996 – 1999: IL PAVONE VIAGGI, Milan.
Job position: Travel agency manager.

1988 – 1995: UVET, Milan; I GRANDI VIAGGI, Milan; DI LAURO VIAGGI, Milan; EURAMERICA, Milan.